Data centers and managed services are a huge part of this focus. The challenge is understanding where to offload these daily / short-term tasks to support and grow your company.
This is definitely more art than science. Even with all the great tools out there for distributed collaboration and agile management, it’s still an art to get the right team together focused on the right challenge and headed towards the right solution.
And that’s just a single project.
At least they still have their soccer to look forward to.