Is Doing Nothing Your Best Option?

Over the past weekend, I was reading about Liverpool’s upcoming match against Birmingham City. The big concern is a new manager deploying a new playing style while new players are coming in and others are being sold and loaned out.

The chaos leading up to the transfer deadline (31-Aug) made for an unsettling fan base and a disjointed start to the season. Adding in the results from the year before and it doesn’t make for a pretty picture.

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Are You Looking For The Competition That Isn’t There?

If not, you should be. The problem isn’t with the all the competing businesses, its with the folks who do two things:

  • Decide to do it themselves
  • Decide to do nothing

Either of these choices can be awful for us marketers, and really terrible for the customer.

As Seth Godin said recently:

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Google Voice & Gmail

 

Google Voice & Chat

 
I’ve been using Google Voice since it was GrandCentral, and was thrilled when the invite above showed up in my Gmail inbox. I tried it immediately – the sound was great and it made so much sense. In fact, I moved all my email to Gmail to better manage my communications – voice and electronic. Nice.

In case you haven’t read the news, you can now make calls (and receive them with a Google Voice account) right from your own computer.

Wait, doesn’t Skype already do this?

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